I want to apologize to all the people in my life whom I’ve made wait for an answer.
Yet another client has just left my office. Yet another client whom I’ve sat with, listened to, counseled, and comforted all because of the lack of returned phone call or email.
The irony is I know nearly for certain that this client will get the job. That guy designated by the CEO to “make it happen,” to hire my client, will, in fact, do just that.
In fact, I can even see that guy’s inbox…jammed with 100, 500, 1200 unanswered emails. I know that guy’s stress; I know the lines on his forehead are getting tighter and tighter as the number of emails grows, as the number of items on his To Do list grows.
The Waiting Game sucks for both parties.
There’s the Waiting from the investor to see yes or no; a waiting when a quick “No” is a helluva lot less painful than a “Don’t know, we’ll get back to you.”
There’s the Waiting on the sponsor, the lover, the buyer, the seller, the doctor.
Earlier this week another client and his partner sent me some internal documents to review; stock option grants, capitalization table, etc. I got the emails on Sunday. By Monday night, when I hadn’t replied and hadn’t even reviewed the attachments, I sent a quick note. “Sorry,” I said, “for not writing sooner. Just want to acknowledge that I got these. It will take me a few more days to have some clear time and space to read and address these.” And then I did just that. By early Thursday I’d read all the attachments and replied with what felt like the appropriate thoughtfulness.
Of course that’s rare for me; I still struggle to be sure to respond, to let the other know what’s going on.
I’m trying though. I’m a pretty good Zero Inbox guy (and gmail’s Send and Archive feature makes that even easier to accomplish). But, today, in this moment between sessions, I really connect with the awfulness of The Waiting.